Refund policy

Thanks for shopping with Ski Utah! We’re a small but mighty ski community boutique, and every order helps us share the stoke of Utah's mountains. Sometimes your gear doesn’t quite fit right, or a product just isn’t what you expected, and we get it. Here's how we handle returns:

Return Guidelines

• Return Window: Items must be returned within 30 days of purchase. We can’t accept returns beyond that window. 

• Shipping: Customers are responsible for return shipping costs on all orders, including size issues, customer error, or a change of heart. We will provide a prepaid shipping label and instructions. 

• Eligibility: Returns are accepted on unworn, unwashed, and unused apparel with original tags still attached.  

No Exchanges or In-Person Returns

We don’t offer in-person returns or exchanges—our merch lives online. If you'd like a different item or size, we recommend placing a new order and returning the original using the steps above.

Returns for Purchases made outside of skiutah.com

Any items purchased through an outside retailer (ski shop, airport shop, gift shop, etc) must be returned/exchanged through the original seller.

Fit + Sizing

We include detailed size guides on each product page to help you make the right choice. Please review carefully before ordering—and if you’re unsure, feel free to contact us at store@skiutah.com before hitting the slopes (or the checkout button).

What Can’t Be Returned

• Items marked “Final Sale”

• Items showing signs of wear, washing or damage

Refunds

Approved returns will be refunded to your original payment method within 7–10 business days after we receive your item. We’ll shoot you an email once your refund is on its way.

Questions?

Reach out anytime at store@skiutah.com. Think of us like your local liftie—always happy to point you in the right direction.

Thanks again for supporting Ski Utah. Whether you’re repping your gear après ski or dreaming of the next powder day, we appreciate you being part of the tribe.